Your Privacy Matters
At Urvashi AI, we're committed to protecting your privacy and ensuring your personal information remains secure. This policy explains how we collect, use, and safeguard your data.
Last updated: June 28, 2025•Effective: June 28, 2025
Information We Collect
- Personal Information: Name, email address, age verification, and profile preferences
- Chat Data: Conversations with AI girlfriends for service improvement and personalization
- Usage Data: App interactions, features used, session duration, and user preferences
- Device Information: Device type, operating system, app version, and unique device identifiers
- Location Data: General location (country/region) for content localization (with consent)
How We Use Your Information
- Provide and personalize your AI girlfriend experience
- Improve AI responses and conversation quality
- Ensure age-appropriate content and compliance with regulations
- Send important updates about service changes or new features
- Analyze usage patterns to enhance app performance and user experience
- Provide customer support and respond to your inquiries
Data Security & Protection
- End-to-end encryption for all chat conversations
- Secure cloud storage with industry-standard encryption protocols
- Regular security audits and vulnerability assessments
- Limited access to personal data on a need-to-know basis
- Automatic data anonymization for analytics and AI training
- Secure payment processing through certified third-party providers
Data Sharing & Disclosure
- We do not sell, rent, or trade your personal information to third parties
- Anonymous, aggregated data may be shared for research and improvement purposes
- Legal compliance: Data may be disclosed if required by law or legal process
- Service providers: Trusted partners who help operate our service (under strict agreements)
- Business transfers: Data may be transferred in case of merger, acquisition, or sale
- Emergency situations: To protect safety and prevent harm to users or others
Your Privacy Rights
- Access: Request a copy of your personal data we have collected
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your account and associated data
- Portability: Export your data in a commonly used format
- Opt-out: Unsubscribe from marketing communications at any time
- Consent withdrawal: Revoke consent for data processing where applicable
International Data Transfers
- Your data may be processed in countries outside your residence
- We ensure adequate protection through appropriate safeguards
- Data transfers comply with applicable privacy laws and regulations
- We use standard contractual clauses and other legal mechanisms
- Users in EU/EEA have additional protections under GDPR
- We maintain data processing records as required by law
Data Retention
- Account data is retained for as long as your account remains active
- Chat history is stored for up to 2 years to improve AI responses
- Deleted accounts are permanently removed within 30 days
- Anonymized data may be retained indefinitely for research purposes
Children's Privacy Protection
Our service is intended for users 18 years and older. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information immediately.
Parents and guardians should monitor their children's internet usage and ensure they do not access age-inappropriate content or services.
Questions About Privacy?
If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. We're here to help and ensure your privacy is protected.